Privacy Policy
Last updated: May 20, 2025

This Privacy Policy explains how Dreaded Marketing Dude LLC, doing business as Mobile RV Repair USA (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit https://mobilervrepairusa.com (the “Website”) or otherwise interact with us—including by phone and SMS. By using our Service, you agree to the practices described below.

1. Definitions
• Service — Website, funnels, forms, recorded calls, SMS, and other digital interactions.
• Personal Data — info that identifies or can reasonably be linked to an individual.
• Service Provider — third-party vendor (incl. independent RV techs) that processes data solely to deliver your requested service.
• Device — any computer, smartphone, tablet, or other equipment used to access the Service.

2. Information We Collect
2.1 You provide voluntarily:
• Name, e-mail, optional phone
• RV make/model & issue description
• Postal address (for onsite repairs)
• Details shared in forms or recorded calls (continuing after the notice = consent)

2.2 Collected automatically:
• IP address, browser details, pages visited, time on page
• Cookie IDs, pixels, similar tracking tech (see “Cookies & Tracking”)

3. How We Use Your Information
• Provide, confirm, and schedule mobile RV repair
• Send service notifications and—only with extra consent—promotional offers
• Improve site, ads, and customer experience
• Comply with legal obligations & protect our rights

4. SMS / Text Messaging Policy
We offer two opt-in programs:
• Service-Related Messages — confirmations, technician ETAs, job-status updates
• Marketing & Promotional Messages (optional) — coupons, seasonal offers, new-service alerts

By checking the relevant consent box or giving verbal consent on a recorded call, you agree to receive the selected message type(s) from Mobile RV Repair USA at the number provided. Msg & data rates may apply. Message frequency varies. Consent is not a condition of purchase. Reply STOP or OUT to opt-out, HELP for help, or e-mail [email protected]. Providing a phone number is optional.

5. Cookies & Tracking
We use session & persistent cookies, pixels, and similar tech to:
• Maintain secure logins
• Analyze traffic & performance
• Remember preferences

A cookie banner appears where required. You may disable cookies in your browser (some features may break). Do-Not-Track: we do not respond to DNT signals.

6. When We Share Data
We do not sell personal data to advertisers or unrelated third parties. However, in the normal course of business we may disclose customer information as follows:

• Independent RV Technicians (Service Providers) — we may share your name, contact information, RV details, and service request with vetted local repair professionals so they can contact you. We sometimes receive a fee for facilitating this connection.
• Other Processors — trusted vendors who help us operate the Service (payments, hosting, SMS, analytics), all bound by confidentiality.
• Legal & Safety Requirements — to comply with law, protect rights, property, or safety, or respond to lawful requests.
• Business Transfers — as part of a merger, acquisition, or asset sale.
• With Your Consent — for any other purpose you explicitly authorize.

7. International Users & Transfers
Our Service targets U.S. residents. If you access it from abroad, you consent to U.S. processing. EU/UK data, if received, is handled under legitimate interest or consent with safeguards.

8. Data Retention
• Leads: 24 months inactivity
• Call recordings: 6 months
• Invoices/tax: 7 years
Data is deleted or anonymized when periods expire.

9. Your Rights
• Access, correct, port, or delete data (see §14)
• Unsubscribe from marketing e-mails anytime
• Opt-out of SMS via STOP/OUT or e-mail [email protected]

Your California CPRA rights:
Request disclosure, deletion, correction, or opt-out of “sharing.” E-mail [email protected] or call (888) 555-0123. Response within 45 days.

10. Security & Breach Notification
We use reasonable safeguards; no system is 100 % secure. If an unencrypted-data breach occurs, we’ll notify affected users and regulators as required.

11. Children’s Privacy
Not directed to children under 13; we delete such data if discovered.

12. Third-Party Links
External sites may differ in privacy practices; review their policies.

13. Changes to This Policy
Updates will appear here with a new “Last updated” date; material changes may also be announced by e-mail or banner.

14. Contact Us / Data Requests
E-mail: [email protected]
Mail: Dreaded Marketing Dude LLC, 12433 Antioch Rd #26363, Overland Park, KS 66225